All claims must be notified as soon as it is reasonably practical after the event which causes you to submit a claim.
Late notification of a claim may affect our acceptance of a claim or result in the amount paid being reduced.
In the event of a legal liability claim, you must not settle, reject, negotiate or agree to pay any claim without written permission.
A claim form can be sent to you as soon as you tell the underwriter about your claim.
You will be asked to complete a claim form and to provide at your own expense all reasonable and necessary evidence required by us to support a claim. If the information supplied is insufficient, further information may be required. If this is not received the information, the claim may be rejected.
Relevant information is likely to include, but not limited to:
You must register a claim under all sections by contacting us:
Car Excess Claims
The AIG Building, 2-8 Altyre Road, Croydon, CR9 2LG
Phone: 0345 850 9092