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Vehicle Key Replacement

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It's important to know:

  • Cover is not provided for any claim arising from wear and tear, gradual deterioration, insect or vermin, hidden defect or inherent damage of the rental car.
  • To be eligible for cover you must be between the ages of 21 and 85 years of age at the date of buying the policy.
  • We cover the excess for which you are liable to pay because of accidental damage, fire or vandalism to, or theft of, the rental car; and damage to windows and tyres, the undercarriage and the roof.
  • Cover does not commence until the rental car has been collected and is in your possession.
  • The policyholder and all insured persons must have their main residence in the UK.
  • Please check our Policy Wording for full Terms & Conditions. If you have any questions, please visit the FAQ page or contact us.
  • We cover the costs incurred replacing a lost, stolen or damaged rental car key, replacement locks and locksmith charges.
  • Cover is not provided for any claim which is not reported to an appropriate police authority as soon as reasonably possible or where an official police report has not been obtained, if required by local law.
  • Cover is not provided for any claim because of mechanical or electrical breakdown, other than towing costs.
  • We are unable to provide cover for countries where the Foreign Office has warned against all but essential travel. Please visit the FCO website to check updated warnings. Alternatively, you can call them on 020 7008 0232 or 020 7008 0233.

Vehicle Key Replacement

You’ve rented a car for a few days, and lose the keys… the last thing you want is the costs to replace or fix passed onto you.

Our policies include cover for up to £500 to cover lost rental vehicle keys. This is to either replace keys themselves, alter vehicle locks or any locksmith charges. There is a maximum claim limit of £2000 per policy for lost key costs.

Please note: Claims are not covered where the policyholder has not accepted the rental company’s insurance (Collision Damage Waiver) at the rental counter or where insurance (Collision Damage Waiver) is not included in the total price of the car rental agreement.